Terms of Service for mehulkundu.com

Last updated: 13th August 2024

1. Introduction

Welcome to mehulkundu.com. These Terms of Service ("Terms" ) govern your use of our website and the product design and design consultancy services ("Services" ) provided by Mehul Kundu ("we", "our", or "us"). By accessing our website or using our Services, you agree to be bound by these Terms.

2. Services

We provide product design and design consultancy services. The specific details of each project will be agreed upon separately between us and the client.

3. Project Acceptance and Termination

We reserve the right to decide which projects we will work on. We may terminate any project for disciplinary reasons or unethical work practices at our sole discretion.

4. Payment Terms

  • The exact project cost will be mentioned in the invoice generated after project completion. The actual time taken will also be mentioned in the invoice.

  • If we need to purchase any premium products (e.g., royalty-free assets, API services) for the project, the prices of these products will be added to the invoice, or the customer will be directly contacted to make the purchase.

  • If the customer cancels the order after the project has started, we will charge based on the completion percentage of the assigned task.

  • If the customer wants to change something in the project after work has begun, it may or may not incur extra charges. This will be discussed by both parties before considering any changes.

  • If we are unable to deliver the product for any reason, the customer will receive a full refund of the advance payment (without interest).

  • Three rounds of revisions are included at each phase. After that, an hourly rate will apply.

  • Revisions must be requested within 72 hours after deliverables have been sent.

5. Delivery Terms

  • Deliverables will be prepared for delivery after a satisfactory review of the work.

  • Deliverables will be delivered only after full payment has been received.

6. Communication

The customer will be notified beforehand if:

  • Any complication arises

  • A better alternative or suggested path arises

  • Work goes over the estimated time

  • Work goes over the upper limit of the budget

  • Any third-party vendor requires interference

  • We need to opt for any paid service or purchase premium products

  • Any other important case scenarios arise

7. Data Retention and Privacy

  • We do not save customers' work or any credentials after delivery. If a customer loses the work, we cannot restore it.

  • We do not share any core elements or sensitive data with anyone.

  • We suggest that customers change any shared credentials after project completion for their security.

8. Post-Service Assistance

We provide after-service assistance for 1 month from the day of project completion.

9. Portfolio Rights

We are allowed to showcase the project in our portfolio.

10. Intellectual Property

  • Any design created by us is our intellectual property, and we are allowed to share it anywhere.

  • Any asset provided by the user or customer remains their intellectual property.

11. Warranties and Liability

  • No warranties are offered for our Services.

  • We bear no liability while using shared accounts provided by the customer.

12. Modifications to Terms

These Terms may only be changed if agreed upon during a call with the customer.

13. Governing Law

These Terms are governed by the laws of India.

14. Dispute Resolution

For any disputes, please contact us directly. We will strive to resolve any issues in good faith.

15. Contact Information

For any questions about these Terms, please contact us at contact@mehulkundu.com.